Goods purchased from us can be returned without giving any reason within 14 days starting from the day following the day of receipt of the item (at the collection point or from the courier).

If you wish to return a purchased item, you must inform us within 14 days of receiving the parcel, e.g. by sending an email to:

The item must have all undamaged elements of packaging and must not bear traces of use. In case of returning the whole purchase, the receipt must also be sent back. In case of partial return, you can - but you do not have to - attach a photocopy of it. The return form is not necessary, but the parcel must contain data enabling the identification of the transaction to which the return relates (receipt, purchaser's data, etc.). The buyer shall bear the cost of returning the item and shall be responsible for it until it is collected by the Seller - please ensure that it is properly secured for transportation. If the above guidelines are not met, the Seller has the right to claim compensation for any reduction in the value of the item. If there are no comments, we shall return the price of the item increased by the cost of the cheapest shipment available in the sales offer of the item (in case of returning the whole order) or the price of the item decreased by the amount due for the shipment of the remaining part of the order (in case of partial return and e.g. failure to meet the conditions entitling to free shipment after partial return). The cost of return shall be borne by the returning party.

If the return is accepted without objections, we shall return the payment by the same way we received it - i.e. to the account from which the payment was made or through the Przelewy24 system (the payment shall be returned to the account or card from which it was made). When returning an item paid for on delivery, the account number to which the return is to be made must be sent together with the returned item.